frequently asked questions
General FAQ
We recommend placing your order as early as possible to secure your preferred date, especially for weekends and larger events. However, we will always do our best to accommodate last-minute orders where possible.
We cater for a wide range of occasions including baby showers, bridal showers, kitchen teas, birthdays, corporate events, morning teas, kids parties, and private celebrations.
Yes, we provide premium corporate catering for office meetings, product launches, team celebrations, client entertaining, and business events across Sydney.
Yes. All of our products are freshly prepared and baked to order using quality ingredients to ensure the best presentation and flavour.
Yes, we offer a range of dietary-friendly options including gluten free selections. Please contact us before ordering to discuss dietary requirements and allergies.
Yes, we offer high tea hire including tiered stands, teacups, serving ware, platters, and styling accessories to help create an elegant event setup.
Absolutely. We can tailor catering selections, quantities, and presentation styles to suit your event and preferences.
No. We use our own dedicated in-house delivery team to maintain quality, presentation, and reliability for every order.
You can place an order directly through our website or contact our team for custom catering enquiries and larger event bookings.
Yes, we cater for both intimate gatherings and large-scale events, including corporate functions and celebrations across Sydney.
Our high tea packages can include finger sandwiches, freshly baked scones with jam and cream, pastries, desserts, cakes, and premium tea selections depending on the package chosen.
delivery faq
We deliver across Sydney using our own in-house delivery team to ensure your high tea arrives fresh, beautifully presented, and on time.
We require orders to be placed at least one day in advance. This ensures we have time to prepare your order fresh and arrange delivery to your door.
For large orders or special occasions, we recommend ordering as early as possible to avoid disappointment.
For large orders or special occasions, we recommend ordering as early as possible to avoid disappointment.
Weekend delivery is available depending on events and availability. We recommend checking availability when you place your order, or contacting us directly if you need a weekend delivery.
Weekday deliveries are always available — we suggest placing your order early in the week where possible.
Weekday deliveries are always available — we suggest placing your order early in the week where possible.
Delivery fees are calculated based on your delivery postcode and are shown clearly at checkout before you pay. Fees vary by zone — inner suburbs are lower, outer suburbs are higher.
You can check your delivery fee before placing an order using the postcode checker on our website.
You can check your delivery fee before placing an order using the postcode checker on our website.
There is no minimum order for most areas. However, deliveries to the Sydney CBD 2000 do have a minimum order value — this will be displayed at checkout when you enter your postcode.
If no one is home, we will leave your order at the door. We recommend providing any specific delivery instructions (e.g. leave at front door, leave with neighbour) in the order notes at checkout.
Please ensure someone is available to bring the order inside promptly, as our products are perishable.
Please ensure someone is available to bring the order inside promptly, as our products are perishable.
Absolutely — we love being part of a special occasion! At checkout you can enter a separate delivery address different to your billing address. Simply fill in the delivery address fields with the recipient's details.
You can also add a note to your order if you'd like us to include a personal message.
You can also add a note to your order if you'd like us to include a personal message.
Yes — there is an order notes field at checkout where you can leave specific delivery instructions. For example: leave at back door, ring doorbell, leave with concierge, etc.
Our delivery team will do their best to follow your instructions.
Our delivery team will do their best to follow your instructions.
We're happy to help! Head to our Contact Us page and send us a message, or reach out via via the form below. We aim to respond within a few hours during business hours.
